Oh no. Your Excel Air Machine is not working. What should you do?
A great place to start is an out of order sign if you deal with customers in your gas station, car wash or tire shop. There is nothing more frustrating than trying to use a piece of equipment only to find out it’s not working especially if you paid for it. If you Revenue Share, Lease, or have a Service Agreement with us then simply call service at 1-888-813-4400, e-mail them at firstname.lastname@example.org, or submit a ticket online (https://exceltiregauge.com/support/)
If you own, we have many resources available to you. Online resources include a FAQ page (https://exceltiregauge.com/faqs/) , and up-to date user manuals (https://exceltiregauge.com/manuals/). We offer free tech support over the phone from 8:00 am – 4:30 pm EST; call us at (401) 732-8420. Our techs will walk you step by step through testing and help you solve what is wrong with your unit. They easily order the needed parts with them over the phone. If you still need help and you are in our service area, we can send a service technician out to your location. There will be a trip charge plus the cost of parts needed to repair your unit.
We are here to help you!
Excel Tire Gauge Team